Refund policy

Refund Policy — Digital Products, All Sales Final

Last updated: MAY 2026

Important: Please read carefully before placing your order. By completing your purchase, you accept this policy in full.

1. Digital Products Only — All Sales Are Final

Worldcupkick sells 100% digital products. We do NOT ship any physical items. Every product listed on worldcupkick.com is delivered as a digital activation code or digital collectible, sent directly to your email inbox.

Because our products are fully digital and delivered immediately to your email, ALL SALES ARE FINAL:

No refunds will be issued under any circumstances
No exchanges, store credits, or partial refunds
Digital activation codes cannot be returned once delivered
Codes are considered consumed once delivered to your email, regardless of whether you have redeemed them

2. EU Right of Withdrawal — Article 16(m) Directive 2011/83/EU

Under Article 16(m) of EU Directive 2011/83/EU on Consumer Rights, the statutory 14-day right of withdrawal does NOT apply to:

Digital content not supplied on a tangible medium, where performance has begun with the consumer's prior express consent
Sealed digital goods where the seal has been broken (in our case: codes delivered to email)

By completing your purchase at checkout, you give us your express consent to begin digital delivery immediately, and you explicitly waive your 14-day right of withdrawal as permitted under EU law.

3. Why Our Products Are 100% Digital

Worldcupkick is a Switzerland-based digital fulfillment service. We do not manage warehouses, carriers, or physical inventory. Our products are:

Digital activation codes delivered to your email
Redeemable on our digital platform or partner platforms
No physical box, no envelope, no shipping logistics involved
No customs, no taxes on physical goods, no carrier delays

This is exactly why we can offer:

FREE delivery worldwide — there is no shipping, ever
Competitive pricing below physical retailers
Fast 1-7 day digital delivery to your inbox

The trade-off: because the product is digital and instantly accessible upon email delivery, all sales must be final. This policy is what makes our pricing model possible.

4. The Only Exception — Non-Delivery After 7 Business Days

We will only consider a free reissue (NOT a cash refund) if:

7 full business days have passed since your order was paid
You have checked your spam/junk folder
You have confirmed the email address provided at checkout was correct
You contacted us within 14 days of the original order date

In this case, we will resend your digital activation code to the email address provided. No cash refunds are issued, only reissue of the code.

5. What We Do NOT Refund or Reissue For

Change of mind, buyer's remorse, "I didn't really want it"
The customer providing a wrong, misspelled, or inactive email address at checkout
Codes lost by the customer after delivery (we deliver once)
Customer not knowing how to redeem the code (instructions are provided)
Product not meeting subjective expectations
Compatibility issues with the customer's device, browser, or location
Gifts not appreciated by the recipient
Orders placed by minors without parental consent
Delays caused by the customer's email provider (spam filters, full inbox, etc.)
Any reason not explicitly listed in Section 4

6. Chargeback Policy

If a customer opens a chargeback dispute with their bank or payment provider without first contacting our customer support and giving us reasonable time (minimum 7 business days) to resolve the issue, Worldcupkick reserves the right to:

Contest the chargeback with full evidence (order confirmation, email delivery logs, IP records, terms acceptance, code redemption status)
Permanently ban the customer from future purchases
Pursue legal recovery of the disputed amount plus chargeback fees and legal costs

7. Klarna Payments

Orders paid via Klarna are subject to the same no-refund policy. You remain responsible for paying all Klarna installments in full, regardless of any dispute. Klarna's separate terms apply to the payment plan.

8. Acceptance

By clicking "Pay" at checkout, you confirm that: